Troubleshooting Issues
Crash-to-Desktop
Crash-to-Desktop
Causes of a Crash-to-Desktop (CTD)
There are many factors that could be the reason behind a CTD, these include the following:
- Conflict with another addon in the community folder
- Conflict with a utility such as Navigraph, FSUIPC, etc
- Issue with stored cache causing conflicts
- Issue with installation of the simulator
How can I fix these issues?
Stage 1
- Remove ALL folders from the community folder. (You can save them in a folder on the desktop temporarily)
- Load up the simulator and spawn at add-on airport
This will clear the cache - Exit the simulator, and add ONLY the add-on airport to the community folder.
- Load up the simulator and spawn at add-on airport
If the issue persists, continue to Stage 2 below
Stage 2
Keep EGCC as the only addon in the community folder
- Load the simulator
- Go to settings and turn off AI Aircraft, AI Ground Vehicles and AI Workers
- Spawn into add-on airport
If the issue persists, continue to Stage 3 below
Stage 3
Keep EGCC as the only addon in the community folder
- Load the Simulator without any other utilities such as NaviGraph, FSUIPC, etc.
- Spawn into the add-on airport
If the issue persists, continue to Stage 3 below
Stage 4
At this stage, the issue may be with your installation of the Simulator.
Stage 4
At this stage, the issue may be with your installation of the Simulator.
- Re-install Microsoft Flight Simulator 2020
Still having issues?
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